For accommodations, such as braille, large print, or translation, contact City of Mesa Housing and Community Development at (480) 644-3536, or AzRelay 7-1-1 for those who are deaf or hard of hearing. Si necesita información en español por favor de llamar al 480-644-3536. Free viewers are required for some of the attached documents.Applicants to the ERAP program must have documentation including a photo ID, proof of income for all household members for the last 60 days, a current lease agreement and a current utility bill. Assistance is based on availability of funding. Residents with questions about rental assistance may call (480) 644-5440 or email …Mesa's natural gas service area includes roughly 90 square miles in Mesa, as well as over 235 square miles southeast of Mesa in Queen Creek, San Tan Valley, and Pinal County. We serve over 75,000 customers. Our certified field staff keeps service safe, reliable, and affordable year-round.SEA provides Mesa electric utility customers with limited short-term assistance for their electric bills during the summer months of July, August, and September. SRP customers please visit their website. SEA eliminates Mesa’s monthly service charge and usage charge for the first 80 kilowatt hours. SEA participants can expect to save about $18 ...Las Cruces Utilities (LCU) provides utility services to approximately 100,000 residents and businesses within its service territory. Skip to Main Content. Search. ... City of Las Cruces 700 N Main Las Cruces, NM 88001. Customer Service: 575-541-2111 Non-Emergency: 575-526-0795 24-hr Emergency: 575-526-0500 Please enter the following information. After you provide and validate your account information, an Email with your User Name will be sent to your email address attached to your account. City of Mesa Utilities is your power hub for customer self service web portals supplying electrical energy to residential, commercial and industrial customers. 683 congress st. Costa Mesa CA 92627. (949) 922-8503. Mesa Water District. We supply drinking water to 110,000 residents in an 18-square-mile area. The service area includes Costa Mesa, parts of Newport Beach, and some unincorporated areas of Orange County, including John Wa. 1965 Placentia Ave.Utilities Thomas F. Allt Utilities Complex 270 W. 13th St Yuma, AZ 85364 (928) 373-4600. Water Billing & Payments (928) 373-4999. Customer Services (928) 373-5076. After Hours Emergencies (928) 783-7601. Our employees are on call twenty-four hours a day to repair line breaks or leaks. If you see a leak in the street, alley or parkway, call (928 ...480-644-4568. Sam Samson, Revenue Collections Supervisor. 480-644-2372. Please mail payments to: City of Mesa Collections MS 1170. Attn: specify name of collector (see list above) P.O. Box 1466. Mesa, Arizona 85211-1466. Collections Fees and Charges.GET — On the App Store. View. Mesa CityLink Free — In the play Store. Open. Mesa CityLink does not support Internet Explorer. We recommend upgrading to the latest …Sep 26, 2023 · Mesa Now is the official mobile application for the City of Mesa, Arizona. ... Arizona information and services including utility payments, news, calendars, video ... Office hours are 7:00 a.m. to 6 p.m. Monday through Thursday, except for City holidays. Municipal Building 55 N. Center St. Mesa, AZ 85201. Customer Service Call Center - 480-644-2221 or 711/TTY 800-367-8939. General utility service issues, utility service connections and disconnections, billing inquiries, rates, high or low usage, and payment ... 40-yd roll-off container. Max. length: 22'. Max. width: 8'. Max. height: 8'. For rates and container requests, please contact Solid Waste at 480-644-6789. Customer service representatives are available Monday-Thursday, 7 a.m. - 6 p.m. and Fridays 7 a.m. - 5 p.m. *For your safety, never enter or drive vehicles into container. The City of Mesa ...Mesa Police Department (non-emergency) 480-644-2211. Trash & Recycling (Bulk trash pick-up, Dumpster arrangements) 480-644-2221. Environmental & Sustainability (Construction Dust, Environmental Issues) 480-644-3599. Maricopa County Code Compliance. 602-506-3301.The City of La Mesa has a program that undergrounds existing overhead utility wires. The City Council chooses which streets to place on the list for undergrounding based on the following criteria: Existing Land Use. City gateway or priority area / neighborhood revitalization. Circulation element / street classification / walkability. Data & Performance. Mesa is committed to creating a formal data program where City's data will be publicly available online. We believe providing the data behind key priorities and decisions brings better informed decision-making, enhances collaboration among departments and partners and brings higher level of civic engagement and public feedback on local issues. Vendor Self Service. Real Estate Services. Solar Pilot Program. Trash & Recycling for Business. Tax Audit. Traffic Engineering Design Guidelines. Trespass Enforcement Program. Opening or Expanding a Business in Mesa or … The Residential Landfill Program allows Mesa Solid Waste customers to dump up to 2,000 pounds of non-hazardous waste once per month. Upon using this service, a $15 charge will be added to your next Mesa utility bill. If your load exceeds 2,000 pounds, you will be charged for the entire load. Credit is not given for the first 2,000 pounds. Important Notice: The City of Mesa is performing maintenance to the My Utility Account portal on: Tuesday, Sept. 26th from 10:00pm until 1:00am Wednesday Sept. 27th. 🖱 Payments may be made by kiosk or pay-by-phone during this time. Simply log in to ‘My Utility Account’ to update your billing preference,contact us by email at [email protected], or call 480-644-2221. Yes, I wish to sign up for paperless billing. I understand that each month my utility bill will be sent to me by e-mail instead of a paper bill being mailed to me. Request for paperless utility billing. Creating a User Name gives you access to your account details and some great tools including: - View and Pay your bills online. - Review your transaction and payment history. - Analyze and download electricity, water and gas usage. - Add multiple accounts to your web profile. Before you get started, please have your most recent bill handy to ... City of Mesa Utilities is your power hub for customer self service web portals supplying electrical energy to residential, commercial and industrial customers.Average Electricity/Gas Cost. For electricity, the City of Mesa charges a minimum of $13 for service. From there, they charge $0.05179 for up to 1,200 kWh on average. For gas, the City of Mesa charges a service charge of $15.31, then $0.6685 per billed Therm on average. The average electric bill in Mesa is $128.40 per month. Utility account security and system availability. Other: High Speed Internet in Mesa. Free Wifi; Customer Payment Portal - payments not related to utility bills, permits or licenses. Service Line Warranty Program. ABC: A Better Community Donation Program. Alarm Permits. Drain or Backwash Your Pool. Grass to Xeriscape Program The city’s Limited Income Senior Rate Program is a residential utility assistance program that offers a 30% discount on the water service rate- one of the key water rates on a consumer’s bill ...Average Electricity/Gas Cost. For electricity, the City of Mesa charges a minimum of $13 for service. From there, they charge $0.05179 for up to 1,200 kWh on average. For gas, the City of Mesa charges a service charge of $15.31, then $0.6685 per billed Therm on average. The average electric bill in Mesa is $128.40 per month.For accommodations, such as braille, large print, or translation, contact City of Mesa Housing and Community Development at (480) 644-3536, or AzRelay 7-1-1 for those who are deaf or hard of hearing. Si necesita información en español por favor de llamar al 480-644-3536. Free viewers are required for some of the attached documents. Water Resources. PO Box 1466 Mesa, AZ 85211. Hours of Operation. M - TH 7 am - 6 pm Closed Fridays & Holidays. Contact Information. Water/Sewer Emergency Your invoice cannot be paid via the Customer Payment Portal. Please make your payment by mail or in person at 55 N Center.Public Utilities. To report a water leak, sewer spill or pressure problem, call 619-515-3525. To start, stop or transfer your water service, update your account information, upload a valid government-issued ID, request a payment plan, request to have your meter read, or reporting a misread for your water meter visit Self Service Options .How do I find out if county island property has city water and sewer service? Contact the Development Services Department at (480) 644-4273. How do I read my water bill?Mesa's natural gas service area includes roughly 90 square miles in Mesa, as well as over 235 square miles southeast of Mesa in Queen Creek, San Tan Valley, and Pinal County. We serve over 75,000 customers. Our certified field staff keeps service safe, reliable, and affordable year-round. That is all you will need to access your utility information. For more information, please review the My Utility Account FAQs atutilities.mesaaz.govor contact Customer Service at (480) 644-2221. Public Information and Communications. Contact: Steve Wright. Tel. 480-644-2099. [email protected]. As a way to service you better and provide ... Public Utilities. To report a water leak, sewer spill or pressure problem, call 619-515-3525. To start, stop or transfer your water service, update your account information, upload a valid government-issued ID, request a payment plan, request to have your meter read, or reporting a misread for your water meter visit Self Service Options .Data & Performance. Mesa is committed to creating a formal data program where City's data will be publicly available online. We believe providing the data behind key priorities and decisions brings better informed decision-making, enhances collaboration among departments and partners and brings higher level of civic engagement and public …Las Cruces Utilities (LCU) provides utility services to approximately 100,000 residents and businesses within its service territory. Skip to Main Content. Search. ... City of Las Cruces 700 N Main Las Cruces, NM 88001. Customer Service: 575-541-2111 Non-Emergency: 575-526-0795 24-hr Emergency: 575-526-0500Public Utilities. To report a water leak, sewer spill or pressure problem, call 619-515-3525. To start, stop or transfer your water service, update your account information, upload a valid government-issued ID, request a payment plan, request to have your meter read, or reporting a misread for your water meter visit Self Service Options .Water Resources. PO Box 1466 Mesa, AZ 85211. Hours of Operation. M - TH 7 am - 6 pm Closed Fridays & Holidays. Contact Information. Water/Sewer EmergencySEA provides Mesa electric utility customers with limited short-term assistance for their electric bills during the summer months of July, August, and September. SRP customers please visit their website. SEA eliminates Mesa’s monthly service charge and usage charge for the first 80 kilowatt hours. SEA participants can expect to save about $18 ...MesaCAN has an appointment line open to Mesa residents seeking rental or mortgage assistance. Please contact MesaCAN on Thursdays between 2:00-3:00pm at (480) 833-9200 to talk to a case manager. You must reach a live person when you call, who will provide instructions for receiving assistance. Please note many people are calling, so … For accommodations, such as braille, large print, or translation, contact City of Mesa Housing and Community Development at (480) 644-3536, or AzRelay 7-1-1 for those who are deaf or hard of hearing. Si necesita información en español por favor de llamar al 480-644-3536. Free viewers are required for some of the attached documents. Please review Important Applicant Information for employment requirements, tips on applying, and applicant FAQs. For technical difficulties between the hours of 7 a.m. - 6 p.m. Monday-Thursday please email [email protected]. If outside of office hours, please contact NeoGov Applicant Support at (855) 524-5627. SHOW MORE. Creating a User Name gives you access to your account details and some great tools including: - View and Pay your bills online. - Review your transaction and payment history. - Analyze and download electricity, water and gas usage. - Add multiple accounts to your web profile. Before you get started, please have your most recent bill handy to ... My Utility Account-Report a Utility Emergency; Payment locations and hours of operation; Service Line Warranty Program; My Utility Account Security Information & System Availability; ... Customer's piping and its location is compliant with City of …If in doubt please call us at 480-644-4273 or visit the office at 55 N. Center St. Mesa, AZ 85201 (Monday - Thursday, 7 a.m. to 6 p.m.). Staff is available to answer questions about residential permits, building and zoning code requirements.Bay City Gas Company provides natural gas to city residents with homes connected to gas lines. The office is located at/; 1100 6th Street. Bay City, TX 77414. From 7:45 am to 4:45 pm you can visit the office. A deposit will be needed to connect service. You may also call the office at 979-245-2327. Learn how to set up a water, sewer, television ...What can City of Mesa Electric Utility customers do to help? The time of day when electrical energy is used has a direct impact on the cost to the City of Mesa Electric Utility to serve these loads. These costs affect customer billing rates. For this reason, changes in customer energy use can help even though we do not currently have time-of ...Mesa CityLink: The official citizen application for Mesa, AZ. Mesa CityLink. GET — On the App Store. View. Mesa CityLink. Free — In the play Store. Open. Mesa CityLink does not support Internet Explorer. We recommend upgrading to the latest Microsoft Edge, Google Chrome, or Firefox.If in doubt please call us at 480-644-4273 or visit the office at 55 N. Center St. Mesa, AZ 85201 (Monday - Thursday, 7 a.m. to 6 p.m.). Staff is available to answer questions about residential permits, building and zoning code requirements.Mesa is focused on obtaining the least expensive power for its customers regardless of where it comes from, provided that it is reliable. What steps is the City of Mesa Electric Utility taking to address this unprecedented power pricing situation? Mesa is approaching the problem from multiple angles to ease the impact on its electric customers.Mesa is committed to creating a formal data program where City's data will be publicly available online. We believe providing the data behind key priorities and decisions brings better informed decision-making, enhances collaboration among departments and partners and brings higher level of civic engagement and public feedback on local issues.High water bills can be caused by many reasons including toilet leaks, improper landscape watering, or water treatment equipment malfunctions. Customer Service (My Utility Account), or call 480-644-2221. Know Your H2O Water Calculator (tell us about your household & property - our interactive guide will show how much water you should be …Mesa's natural gas service area includes roughly 90 square miles in Mesa, as well as over 235 square miles southeast of Mesa in Queen Creek, San Tan Valley, and Pinal County. We serve over 75,000 customers. Our certified field staff keeps service safe, reliable, and affordable year-round.Public Utilities. To report a water leak, sewer spill or pressure problem, call 619-515-3525. To start, stop or transfer your water service, update your account information, upload a valid government-issued ID, request a payment plan, request to have your meter read, or reporting a misread for your water meter visit Self Service Options .The program reimburses qualified Mesa companies up to 50 percent of the pre-approved eligible fees. The City of Mesa is now accepting applications for BEAP. Please contact Yvette Armendariz at [email protected] or 480-644-6949 for more information and to request an application. LEARN MORE >. Utility account security and system availability. Other: High Speed Internet in Mesa. Free Wifi; Customer Payment Portal - payments not related to utility bills, permits or licenses. Service Line Warranty Program. ABC: A Better Community Donation Program. Alarm Permits. Drain or Backwash Your Pool. Grass to Xeriscape Program The City of Mesa has adopted the following codes: 2018 IBC. 2018 IRC. 2018 IFC. 2018 IPC. 2017 NEC. 2018 IMC. 2018 IFGC. 2018 IEBC. 2018 IECC. 2018 ISPSC. ADA 2009 ICC A117.1. 2019 NFPA 13. ... Non-City Utility Permit General Conditions; Off-site Improvement Regulations ; Overhead Utilities Guidelines; Phoenix Mesa Gateway District Submittal ...The Mesa City Council approved various contracts for utilities and other services throughout the city during the Feb. 5 council meeting. A $250,000 contract was awarded to A & M Signal LLC. to purchase emergency vehicle preemption equipment and …LA MESA SEWER SERVICES. The City discontinued bi-monthly billing for sewer on July 1, 2012. To view your current and past charges, visit the City's sewer billing website and check the "I accept" box to login. Then enter your 10-digit assessor's parcel number (APN), your sewer billing Location # or the street address.Electric $20.00. Gas $40.00. Water $20.00. Normally, utility service is connected the next business day following the request for service. If it is necessary to establish service the same day or after 6:00 P.M., Monday through Thursday, or weekend and holiday service, a convenience fee of $55.00 will be assessed in addition to the normal ...Mesa's natural gas service area includes roughly 90 square miles in Mesa, as well as over 235 square miles southeast of Mesa in Queen Creek, San Tan Valley, and Pinal County. We serve over 75,000 customers. Our certified field staff keeps service safe, reliable, and affordable year-round.Oct 25, 2021 · Average Electricity/Gas Cost. For electricity, the City of Mesa charges a minimum of $13 for service. From there, they charge $0.05179 for up to 1,200 kWh on average. For gas, the City of Mesa charges a service charge of $15.31, then $0.6685 per billed Therm on average. The average electric bill in Mesa is $128.40 per month. Print Feedback. Share & Bookmark. Font Size: + -. The Schedule of Fees and Charges sets the price range for any particular activity or service provided by the City of Mesa. Schedule of Fees & Charges. (updated for January 2024) Fees & charges by Department. All Departments. City-Wide Standard Fees [PDF]SWG Service Area. Mesa/SWG Service Area. City of Mesa - Magma Service Territory. View Printable Map. Electric and Natural Gas Service Area Maps.Utility Account (Customer Service) 480-644-2221 . Utility Emergencies. Electric: 480-644-2262 Gas: 480-644-4277 Water: 480-644-2262 . ... Mailing Address: Name (if applicable) Department Name (if applicable) City of Mesa PO Box 1466 Mesa AZ 85211-1466 Mesa City Plaza, Physical Address: 20 E. Main Street Mesa, AZ 85201 Additional Facility … Office hours are 7:00 a.m. to 6 p.m. Monday through Thursday, except for City holidays. Municipal Building 55 N. Center St. Mesa, AZ 85201. Customer Service Call Center - 480-644-2221 or 711/TTY 800-367-8939. General utility service issues, utility service connections and disconnections, billing inquiries, rates, high or low usage, and payment ... With a short drive, you can get in and out really quickly at the East Mesa Customer Service Center. You can reach Las Cruces Utilities at 528-3500 from 8 a.m. - 5 p.m. Monday through Friday. Las Cruces Utilities provides GAS – WATER – WASTEWATER – SOLID WASTE services to approximately 100,000 Las Cruces …For additional information and to submit your rebate contact Carnell Martin at 480-644-3683 or [email protected]. Mail forms to: ATTN Carnell Martin. City of Mesa Energy Resources. 640 N Mesa Drive MS 5030. PO Box 1466. Mesa AZ 85211-1466. **The City of Mesa will mail a check to the address on the application.Bulk item collection charges depend on the amount of material needing to be picked up and start at $29.00 per load* for City of Mesa solid waste customers (load size is approximately 4'x4'x8'). To schedule this service, please call (480) 644-6789. Authorized account holders may also submit an online request.The recurring payment program will automatically deduct your City of Mesa utility payment from the bank account or credit card you designate approximately 2 days before your due date. ... Please note: 2.37% Service Fee will be charged when a credit or debit card is used for utility bill payments.To apply online for the City of Mesa, you will need an e-mail address, User ID and a password of (at least 6 characters) as a security code for your application. Make a note of your email address, User ID, and password as these are required to apply for current and future career opportunities and get updates on testing (as applicable) and other ...The enrollment period for customers with Gas Service Only is June 1 through August 31.The annual settlement month for this Budget Payment Plan is May. Customers with electricity only or any combination of utility types (ex. Electric, Gas, Water, Sewer, Solid Waste, Irrigation) can sign up November 1 through through January 31.The annual …HAF funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880.Contact Us. Forgot your password? Forgot your User Name? Don't have a User Name yet? Creating a User Name gives you access to your account details and some great tools …Please review Important Applicant Information for employment requirements, tips on applying, and applicant FAQs. For technical difficulties between the hours of 7 a.m. - 6 p.m. Monday-Thursday please email [email protected]. If outside of office hours, please contact NeoGov Applicant Support at (855) 524-5627. SHOW MORE.Bulk item collection charges depend on the amount of material needing to be picked up and start at $29.00 per load* for City of Mesa solid waste customers (load size is approximately 4'x4'x8'). To schedule this service, please call (480) 644-6789. Authorized account holders may also submit an online request. Mesa provides general Engineering and Design Standards on the City Engineering website which can be found here (specifically section 603 addresses new developments within the City of Mesa’s electric service territory): Mesa Standard Details. Consultation with the City’s Business Development and Electrical Engineering teams prior to ... Service Rates. For current rates and additional information on how the Solid Waste Department can help meet your disposal needs, please call 480-644-6789 or send us an email . Customer service representatives are available Monday - Thursday, 7 a.m. - 6 p.m. and Fridays 7 a.m. - 5 p.m.Office hours are 7:00 a.m. to 6 p.m. Monday through Thursday, except for City holidays. Municipal Building 55 N. Center St. Mesa, AZ 85201. Customer Service Call Center - 480-644-2221 or 711/TTY 800-367-8939. General utility service issues, utility service connections and disconnections, billing inquiries, rates, high or low usage, and payment ...Share & Bookmark. Feedback Print. Customer request for waste barrel repair or replacement.Applicants to the ERAP program must have documentation including a photo ID, proof of income for all household members for the last 60 days, a current lease agreement and a current utility bill. Assistance is based on availability of funding. Residents with questions about rental assistance may call (480) 644-5440 or email …About the Incentive Program. Apply to remove established grass and replace it with a water-thrifty landscape and you may receive up to $1,100 from the City of Mesa. INCENTIVES ARE FOR FUTURE GRASS CONVERSION PROJECTS ONLY. Two levels of incentives are available: 500 - 999 square feet of grass conversion is eligible for $750, and more than …
The Energy Resources Department consists of two utility units:Electric and Natural Gas. Electric:Electricutility service is provided to approximately 17,000 residential and commercialcustomers located within approximately 5.5 square-miles centered about andincluding Mesa's downtown area. NaturalGas:Natural gas utility service is provided to ... . Campedium
Mesa provides general Engineering and Design Standards on the City Engineering website which can be found here (specifically section 603 addresses new developments within the City of Mesa’s electric service territory): Mesa Standard Details. Consultation with the City’s Business Development and Electrical Engineering teams prior to ... In the menu, choose Skills & Games. Under Skills & Games, search for MesaNow. Click on MesaNow. To Enable the Skill: Click the Enable button. Save the permissions you desire **. DO remember your address. Once you have the skill enabled, visit settings in order to link your Utility account if you choose to use Alexa to pay your Utility bill. SWG Service Area. Mesa/SWG Service Area. City of Mesa - Magma Service Territory. View Printable Map. Electric and Natural Gas Service Area Maps.Contact Us. Forgot your password? Forgot your User Name? Don't have a User Name yet? Creating a User Name gives you access to your account details and some great tools …The City of Mesa has adopted the following codes: 2018 IBC. 2018 IRC. 2018 IFC. 2018 IPC. 2017 NEC. 2018 IMC. 2018 IFGC. 2018 IEBC. 2018 IECC. 2018 ISPSC. ADA 2009 ICC A117.1. 2019 NFPA 13. ... Non-City Utility Permit General Conditions; Off-site Improvement Regulations ; Overhead Utilities Guidelines; Phoenix Mesa Gateway District Submittal ...City of Mesa Interactive Mapping applications and resources. Utility account security and system availability. Other: High Speed Internet in Mesa. Free Wifi; Customer Payment Portal - payments not related to utility bills, permits or licenses. Service Line Warranty Program. ABC: A Better Community Donation Program. Alarm Permits. Drain or Backwash Your Pool. Grass to Xeriscape Program Request for paperless utility billingThe program reimburses qualified Mesa companies up to 50 percent of the pre-approved eligible fees. The City of Mesa is now accepting applications for BEAP. Please contact Yvette Armendariz at [email protected] or 480-644-6949 for more information and to request an application. LEARN MORE >. Utility account security and system availability. Other: High Speed Internet in Mesa. Free Wifi; Customer Payment Portal - payments not related to utility bills, permits or licenses. Service Line Warranty Program. ABC: A Better Community Donation Program. Alarm Permits. Drain or Backwash Your Pool. Grass to Xeriscape Program Utilities Thomas F. Allt Utilities Complex 270 W. 13th St Yuma, AZ 85364 (928) 373-4600. Water Billing & Payments (928) 373-4999. Customer Services (928) 373-5076. After Hours Emergencies (928) 783-7601. Our employees are on call twenty-four hours a day to repair line breaks or leaks. If you see a leak in the street, alley or parkway, call (928 ... HAF funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880. Mesa electric utility customers are likely to see bill increases but can help lower costs by reducing their energy consumption during the peak hours of 3 to 8 p.m., per the city. Mesa provides ...All customers interconnecting any customer-owned generation facility to the City of Mesa electric system are required to execute an Interconnection Agreement. Contact Carnell Martin at carnell.martin @mesaaz.gov or … Data & Performance. Mesa is committed to creating a formal data program where City's data will be publicly available online. We believe providing the data behind key priorities and decisions brings better informed decision-making, enhances collaboration among departments and partners and brings higher level of civic engagement and public feedback on local issues. The City of Costa Mesa is dedicated to incorporating art into public spaces and is especially interested in incorporating the work of local artists in such spaces whenever possible. A Utility Box Art Program was launched in early 2015, spotlight a handful of utility boxes as beautiful art pieces. Over fifty distinct, artistic designs are now ...Service Rates. For current rates and additional information on how the Solid Waste Department can help meet your disposal needs, please call 480-644-6789 or send us an email . Customer service representatives are available Monday - Thursday, 7 a.m. - 6 p.m. and Fridays 7 a.m. - 5 p.m..